FieldTripPro Help
Guides for parents, teachers and school admins. Can't find an answer? Send us a message or email support@fieldtrippro.app .
👪 For parents
Opening your child's trip, signing forms (including forms on the venue's website), paying the trip fee online, reading in your language, and following the trip on the day.
🧑🏫 For teachers & Trip Day
Creating trips, consent forms, getting forms to parents, approvals, fees and online payments, chaperones, the venue and Trip Day check-ins.
🛠️ For school admins
Setting up your school, roster upload and PowerSchool import, teacher logins, family codes, school-wide trips, online trip-fee payments (Stripe) and settings.
🧰 Troubleshooting
Codes that don't arrive, parents who can't find their child, logins, roster and form uploads, notifications and paused trips.
💳 Billing & invoicing
Paying for FieldTripPro itself: what it costs, card or PayPal, quotes, invoices and purchase orders, W-9, renewals. (Parents paying trip fees: see For school admins.)
🌐 Translation services
How forms and trips are translated for parents in 20 languages, the monthly allowance, the Language Pack, and checking a translation.
🗂️ For operations staff
Planning trips for many classes, adding grades in one tap, booking buses and putting students on them.
🚍 Transportation companies
For bus companies (free), and for schools: bus requests, quotes, your fleet and drivers, buses in use by month and day, driver schedules, chat.
🏛️ Field trip venues
For zoos, museums and farms (free), and for teachers: open dates and spots left, visit requests, offered dates, the venue's waiver, and when a venue can see signed waivers.
❓ Frequently asked questions
Getting started, teacher logins, how parents sign, rosters, chaperones, Trip Day and data privacy.
✉️ Contact support
Send us a message, or email support@fieldtrippro.app. We usually answer within one business day.