🌐 Translation services

Parents can read FieldTripPro, your forms and your trip details in their own language. Nothing to set up: it happens automatically.

How it works

• Parents pick their language in the ☰ Menu on the parent page. Their screens switch to that language right away.
• The first time a parent opens a form or a trip in another language, it is translated automatically and saved. Every other parent who reads that language sees the saved translation instantly.
• Uploaded a photo or scan of a paper form? It is read automatically, so it can be translated too.
• Trip Day messages from the teacher and photo captions are translated too, and parents' notifications arrive in their language. These don't count against your allowance.
• While a page is still being translated, parents see a short note in their own language, and the page updates by itself when the translation is ready.
• Parents always sign the official English form. They see a note that the translation was made by a computer, or that your school checked it, and teachers can see which language each parent read.

Languages

Spanish, Chinese (Simplified), Tagalog, Vietnamese, Arabic, French, Korean, Russian, Haitian Creole, German, Hindi, Portuguese, Italian, Polish, Urdu, Japanese, Persian, Gujarati and Bengali, plus English. Arabic, Urdu and Persian read right to left.

Your translation allowance

• One translation = one form, or one trip's details, in one language. A retranslation with the stronger model (see below) counts as two.
• Repeats are free. A form that's already been translated never counts again, no matter how many parents open it, and reusing the same medical form or waiver on later trips copies its translation for free.
• The counts restart every day and every month (US Central time).
• If your school reaches its limit, new translations wait until the count restarts, and a teacher who asks for one sees a message. Translations already made keep working, and parent screens (buttons and menus) are always translated.
• Very long forms (over 15,000 characters) can't be translated automatically.

The Language Pack

• $20.00, and it runs until your paid year ends. Add it when you pay for your year, or anytime during it, on your payment page (School Settings → Billing). See Billing & invoicing.
• It raises your allowance to 250 translations a month.

Checking a translation

On the trip page, teachers can open a translation and:

• Edit it, and press Approve so parents see "Checked by the school".
• Ask for a retranslation with a stronger model if something looks wrong (counts as two translations).

What is sent for translation

Only your forms, your trip details and FieldTripPro's own screen text are sent to the translation service. Nobody can type their own text into it. See our privacy policy.

Questions? Send us a message or email support@fieldtrippro.app .